Please contact your representative for order cancellations after payment.

Before printing and post-processing: Refunds will be processed.

After printing and post-processing: Order cancellation is not possible.

If there is an issue with your ordered product or printing, we will process it after verification.

Inquiries must be made within 7 days of receipt.

Process: ① Product Return → ② A/S Team Inspection → ③ Exchange/Return Decision

Shipping costs for returns due to a change of mind are the buyer's responsibility.

The customer is fully responsible for typos or errors in printed text based on the final approved proof; please review your printing proofs carefully and thoroughly.

Exchanges and returns are not possible if the product value has significantly decreased or the item is damaged due to use or partial consumption by the buyer.

Even if there is no defect, custom-made products (printing, sticker application, etc.) cannot be reused, so returns due to a change of mind are not possible.

Even for non-printed items, costs may be charged if post-processing expenses were incurred.