Availability for small-quantity purchases and sample requests varies by product; please contact our customer service center for confirmation.

Small-quantity and sample purchases are treated as individual unit sales, and pricing will differ from the standard site prices.

Sample requests are only available for individual unit purchases intended for sampling prior to bulk orders.

For small-quantity purchases, printing may not be available, or a flat printing fee may apply.

Please provide the product code and product name as seen on the site for inquiries.

Please contact your representative for order cancellations after payment.

Before printing and post-processing: Refunds will be processed.

After printing and post-processing: Order cancellation is not possible.

If there is an issue with your ordered product or printing, we will process it after verification.

Inquiries must be made within 7 days of receipt.

Process: ① Product Return → ② A/S Team Inspection → ③ Exchange/Return Decision

Shipping costs for returns due to a change of mind are the buyer's responsibility.

The customer is fully responsible for typos or errors in printed text based on the final approved proof; please review your printing proofs carefully and thoroughly.

Exchanges and returns are not possible if the product value has significantly decreased or the item is damaged due to use or partial consumption by the buyer.

Even if there is no defect, custom-made products (printing, sticker application, etc.) cannot be reused, so returns due to a change of mind are not possible.

Even for non-printed items, costs may be charged if post-processing expenses were incurred.

For most products, we provide courier delivery to a single destination when ordering the minimum quantity or more.

Additional shipping fees may apply for remote or island areas.

For returns/exchanges due to product defects: The seller covers the shipping costs.

For returns/exchanges due to a change of mind: The buyer covers the shipping costs.

Depending on the delivery location, shipping via courier/freight may be available.

Please consult with a representative to confirm availability; additional shipping costs will be borne by the customer.

This can be arranged after consultation with your representative.

Unit prices will include separate costs for packaging boxes, labor, and shipping.

If combined packaging is required, please send materials in advance (catalogs, stickers, booklets, etc.).

You must complete and submit the designated Excel form for individual shipping.

For privacy protection, shipping lists are destroyed within 1 month after dispatch.

Individual shipping may take longer than standard product delivery.

Combined packaging of multiple products may require additional production time.

Delivery dates vary depending on printing requirements and packaging.

Please consult with your representative regarding stock and shipping schedules before ordering.

Standard domestic courier delivery takes 1-3 business days after dispatch, subject to change based on courier conditions.

Delivery may be delayed in remote/island areas or during holidays and peak seasons.

Please request quotes and required documents for your products from your consultant.

We can provide quotes, transaction statements, delivery notes, invoices, business registration certificates, bank account copies, proof of 4 major insurance payments, tax payment certificates, women-owned business certificates, and SME certificates.

Tax invoices, cash receipts, and credit card receipts are available depending on the payment method.